work at fonta flora

 Fonta Flora Brewery integrates the soul of agriculture with the artisanship of zymurgy to create a menagerie of rustic and savory libations. With an emphasis on seasonal flora, Fonta Flora brings English tradition and Belgian inspiration to the Appalachian Mountains of North Carolina. Fonta Flora utilizes local artists to help conceptualize the notion that fermentation is yet another medium for creating art. This uniquely artisan approach to beer yields a sustainable product filled with culture from our very own community.

Our company does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. As an Equal Opportunity Employer, we recognize our responsibility to embrace and promote diversity, equity and inclusion (“DEI”) throughout all aspects of our company culture.

now hiring

TAPROOM Manager

Job Title: Taproom Manager

Location: Morganton + Nebo, NC

FLSA Classification: Status: Full Time / Non-Exempt

Reports To: Senior Leadership Team

We are currently seeking a full-time Taproom Manager to lead our service team and support the beverage operations of our Morganton + Nebo, NC taprooms.

JOB PURPOSE

The taproom manager will be responsible for all aspects of the taproom operations. The taproom manager’s work week will consist of administrative duties as well as serving as manager on duty as needed between the two locations. The individual should demonstrate excellent leadership qualities and exude hospitality toward guests while also nurturing a positive environment amongst bar staff. The ideal candidate will cultivate relationships with current and potential patrons during regular taproom service, special events, and retail events. The position will require flexible availability for day, evening, weekend, and event coverage. Target work week will be Tuesday through Saturday, pending special events and holidays.

 

A successful candidate for this role will be heavily focused on guest experience and team leadership. previous experience as a food and beverage leader, with bar-specific experience is required. The individual should possess the ability to communicate the Fonta Flora story and educate both bar staff and customers about the beers we produce. In addition, the taproom manager must possess attention to detail in order to complete administrative tasks, hold staff accountable, and provide an excellent taproom experience.The taproom manager is tasked with formulating out-of-the-box ideas to grow sales revenue and bolster our taproom culture and experience.

 

The primary focus of the taproom manager is to ensure that the taproom experience is nothing short of exceptional. A successful candidate will ensure smooth taproom operation by appropriately staffing the taprooms while ensuring that the bar staff has everything needed to successfully and efficiently complete their tasks. They will ensure that the taproom environment is comfortable, our beers are presented at their highest quality, and that unforeseen needs are addressed quickly. The Taproom Manager is also responsible for ensuring that customers have a positive experience during their visit and that bar staff are trained to represent our brand at all times.

ERRDAY JOB TASKS

Staff Management

  • Management of taproom employees (Assistant Taproom Manager, bartenders, barbacks), including: hiring, training, scheduling, communication, performance feedback, and accountability for standards not met
  • Ensure that all staff is aware of and follows ALE laws and regulations
  • Develop continuing education and trainings for staff
  • Stepping in as bartender and/or beer educator as needed 
  • Floating on the floor during shifts and evaluating guest experience
  • Serving as team leader to Assistant Taproom Manager and bar staff 

 

Taproom Management

  • Creating and maintaining a pleasant taproom environment (temperature, music, lighting, cleanliness, conduct) 
  • Responsible for overall tasting room appearance, upkeep, cleanliness, maintenance (scheduling of cleaning crews, repairs, etc.)
  • Responsible for purchase, maintenance, and inventory of current and essential taproom furniture and equipment (picnic tables, umbrellas, heaters, etc.)
  • Ensuring proper opening and closing of the taprooms (setting up and closing down cash drawers, ensuring that the taproom is clean and ready for patrons, restocking/ordering any necessary supplies, addressing any unforeseen needs, etc.)
  • Responsible for maintaining proper draught list and taproom inventory of beer (and other Fonta Flora products) for resale by placing weekly orders 
  • Responsible for organizing and moving kegs and cans on a weekly basis (up to 165 pounds)
  • Responsible for ensuring all beer lines are clean in collaboration of the Assistant Taproom Manager
  • Responsible for updating and maintaining correct draft list menus and To-Go option menus 
  • Work in collaboration with Controller, Lead Sales Representative, and Distribution and Logistics manager to ensure correct pricing for all beer offerings 
  • Responsible for researching, ordering, pricing, and inventory maintenance of taproom snack/food options
  • Ensuring that the beers on tap are acceptable to serve (right temperature, optimal quality, no off-smells or flavors)  
  • Responsible for maintaining proper inventory, organization and distribution of Fonta Flora branded merchandise available for resale. Communicating with Head of Brand on inventory needs
  • Responsible for the ordering, inventory, and scheduling delivery/receiving of guest food and beverages for resale
  • Responsible for working with Charlotte Taproom Manager for ordering and maintaining adequate levels of glassware inventory between all taproom locations
  • Solely responsible for planning and executing recurring taproom programming events such as Trivia, Bingo, Karaoke, etc. alongside Event Coordinator and with guidance of Head of Brand. Includes, but not limited to, vendor communication and scheduling, working with Marketing Team on promotional materials, being on-site to ensure smooth execution of events, informing bar staff of event details, and assuring payment is secured
  • Executing public events alongside Event Coordinator and Head of Brand by staffing appropriately, creating a draught menu(s), preparing bar(s) for service, informing bar staff of event details, and making sure communication is flawless between all involved parties
  • Work with Event Coordinator on executing private events by ensuring they are properly staffed and all event details are communicated with bar staff. Additionally, Taproom Manager will work with Event Coordinator to order and maintain event draught and to ensure the event beer is properly inventoried
  • Solely responsible for the preparation, staffing, and execution of Off-Premise Retail Beer Sales Events (TGIF, Oyster Outing, etc.)
  • Tirelessly making sure that taproom patrons’ needs are met quickly and efficiently
  • Ensure a positive guest experience, while responding to and resolving all issues during service (if necessary).
  • Ensure a safe working and guest environment, while identifying and recommending corrective actions for safety issues
  • Work with Event Coordinator to manage external (guest) food truck schedule by scheduling trucks during peak business hours and events at the Nebo location
  • Work with Event Coordinator on all aspects of guest food truck logistics, including setup & breakdown, and communication of applicable information with bar staff and marketing team.
  • Liaison between Fonta Flora Kitchen staff and Fonta Flora admin team. Responsible for communicating scheduling and business hours changes with all applicable parties.
  • Maintain relationships with local patrons, organizations and vendors
  • Working towards continuous optimization of taproom operations 

 

Administrative Tasks

  • Consistent communication with the Fonta Flora team, SLT, fellow admin staff, Assistant Taproom Manager, and bar staff
  • Responsible for maintaining accurate cash drawers, petty/backup cash, and preparing weekly cash deposits
  • Working with the Marketing Manager and Head of Brand by submitting promotional requests to properly market the taproom and taproom sales (pertaining to Social Media, website updates, promotions, etc.)
  • Responding to customer reviews, problems and or complaints whether in person or via Square, Yelp, Google Business page, etc. Responsible for following up with customers and bar staff should the business receive a less-than-favorable review. Using judgment on disciplinary actions pertaining to staff, and customer service needs of patrons
  • Maintain and update seasonal and holiday business hours via Yelp and Google Business pages for Taproom locations. Communicate with the Marketing Manager to ensure hours are updated and shared on social media platforms (ex. Facebook Business hours, updated posts on Instagram and Facebook). Update physical hours signs on Taproom doors. 
  • Available to work full-time, including nights and weekends. Suggested work week is Tuesday through Saturday
  • Understand and compliance with all federal, state, and local laws
  • Playing the role of brand ambassador  and proudly represent the Fonta Flora brand both on and off-site
  • Responsible for utilizing Square to pull various reports to analyze food and beverage sales, determine staffing needs, and evaluate recurring event revenue (trivia, music bingo, live music, etc.)
  • Responsible for updating all items and discounts in Square to accurately reflect our offerings on our POS. Responsible for upkeep of Square screens on Taproom iPads.
  • Responsible for posting regular announcements in Basecamp, our company project management software.
  • Responsible for posting monthly schedules in Basecamp, our project management software, within a timely manner.
  • Responsible for updating online inventory, pricing, and descriptions of merchandise and beer offerings on the company website. Work with Media Manager to create and receive marketing assets and push sales live.
  • Work with Marketing Manager & Website Consultant for any website updates, suggestions, improvements, and needs with approval by Head of Brand.
  • Responsible for maintaining inventory of shipping materials and shipping out all online orders via our shipping program.
  • Other tasks as assigned

    DESIRED SKILLS and EXPERIENCE

    • Previous management experience leading an F&B or Bar Staff required; experience in Craft Beer or Hospitality highly preferred
    • Strong work ethic and self-starting attitude
    • Superior interpersonal skills and team spirit
    • Ability to demonstrate sound decision making
    • The desire to work in a fast-paced, growing company  
    • Previous experience hiring, training, and developing staff
    • Strong computer literacy, including experience with Microsoft Office and technologies such as Basecamp and Square POS system
    • Willingness to regularly work during evenings and weekends
    • Must be 21 years of age or older at the time of application
    • Able to pass a post-offer, pre-employment background check

    PHYSICAL REQUIREMENTS

    • Able to stand for prolonged periods of time
    • Able to stoop, crawl, twist, turn, lift, kneel, climb ladders and stairs
    • Able to manipulate valves and clamps
    • Able to read and follow written English instructions
    • Able to periodically lift/move up to 165 pounds (kegs, sixtels, cases of beer and other tasting room products)

    PERKS:

    • Fun and social work environment
    • Health benefits reimbursement 
    • Simple IRA with company matching 
    • Paid Time Off
    • Company Paid Holidays 
    • Employee discount programs

    TRAVEL REQUIREMENTS:

    • Morganton, NC to Nebo, NC (18 miles between locations)

    COMPENSATION:

    • Salary commensurate with experience

    HOW TO APPLY:
    If you think this job was meant for you and you would love to be a part of our growing yet intimate team, please send your resume and cover letter with a subject of -Taproom Manager- to [email protected].

    Kitchen/Chef Manager

    Job Title: Food Trailer Kitchen/Chef Manager

    Location: Nebo, NC

    FLSA Classification: Status: Full Time / Non-Exempt

    Reports To: Founder / Creative Director

    We are currently seeking a full-time Kitchen/Chef Manager to manage our onsite wood fired  food trailer.

    JOB PURPOSE

    The Kitchen/Chef Manager will be responsible for daily management of our onsite wood fired food trailer operation including: menu creation, recipe execution, ticket time management, guest satisfaction, food purchasing, hiring, scheduling, training of employees in methods of cooking, plate presentation, cost control, and sanitation and cleanliness, to name a few.

    The successful candidate for this role will be heavily focused on food quality, customer service and ticket time management. The individual should possess an in-depth cooking knowledge and have the ability to learn and tell the Fonta Flora story through the food being produced.

    Finally, and perhaps most importantly, the Kitchen/Chef Manager must be a proud representative of the Fonta Flora brand and culture we strive to curate.

    ERRDAY JOB TASKS

    Administration/Management 

    • Promote, work, and act in a manner consistent with the mission of Fonta Flora Brewery, our goals and customer satisfaction objectives.
    • Responsible for scheduling and ensuring the kitchen is open and properly staffed during the agreed upon hours of operation.
    • Responsible for all compliance including health department regulations.
    • Estimate amounts and costs of required supplies, such as food and ingredients.
    • Control food cost and usage.
    • Schedule personnel as required for anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
    • Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
    • Oversee and ensure that restaurant policies regarding personnel are followed, and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules, and procedures.
    • Provide orientation of company and department rules, policies and procedures to new kitchen employees.
    • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
    • Attend all scheduled employee meetings and offer suggestions for improvement.
    • Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
    • Work closely with Controller/Treasurer to develop strict financial protocols and procedures and develop and adhere to a budget. 
    • Make employment and termination decisions including recruiting, interviewing, hiring, evaluating, and disciplining kitchen personnel in partnership/tandem with HR/Culture Curator.

    Kitchen/Technical 

    • Responsible for maintaining appropriate cleaning schedules for kitchen floors, mats, walls, hoods, other equipment and food storage areas.
    • Monitor sanitation practices to ensure that employees follow standards and regulations.
    • Check the quality of raw or cooked food products to ensure that standards are met.
    • Check and maintain proper food holding and refrigeration temperature control points.
    • Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food.
    • Ensure that all food and products are consistently prepared and served according to agreed upon recipes, portioning, cooking and serving standards.
    • Inspect supplies, equipment, or work areas to ensure conformance to established standards.
    • Work in tandem with and have clear communication with Tasting Room Manager and Event Coordinator on anything that affects those areas of the company.
    • Work with Head of Brand and Marketing Manager to promote the food program and new menu items.
    • Order food, equipment, wood and other supplies needed to ensure efficient operation.
    • Ensure that all products are ordered according to predetermined product specifications and received in correct unit count and condition.
    • Receiving deliveries of raw materials, inspecting the quality and properly storing them in a timely manner. 
    • Plan, direct, or supervise the food preparation or cooking activities. 
    • Prepare and cook foods of all types, either on a regular basis or for special guests or functions such as private events or for visiting collaborators.
    • Oversee the continuous training of kitchen employees on kitchen equipment, utensils, cleanliness, sanitation practices, first-aid, CPR, proper lifting and carrying techniques, and handling hazardous materials.
    • Collaborate with the Creative Director to plan and develop recipes and menus, taking into account such factors as seasonal availability of ingredients or the likely number of guests.
    • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following preventative maintenance programs.
    • Familiarity with utilizing fresh and local, regionally specific ingredients to create seasonal menus and specials.
    • Focus on ticket time and customer satisfaction.

    EDUCATION, EXPERIENCE, and QUALIFICATIONS

    • 2+ years kitchen or food truck/trailer management experience
    • Demonstrate exceptional cooking skills along with a deep understanding of recipe building, food creation and execution
    • Exude impeccable customer service 
    • Ability to effectively direct and motivate kitchen staff
    • Desire to teach, coach, and share knowledge with others
    • Knowledge of health and safety standards
    • Ability to multitask and work quickly under pressure
    • Strong verbal and written communication skills
    • Strong organizational skills and attention to detail
    • Comfortable with paperwork and administrative responsibilities
    • Compassion and appreciation for others and a strong desire to operate as part of a team

    PHYSICAL REQUIREMENTS

    • Ability to work in a hot and cold environment
    • Standing for extended periods of time
    • Able to work shifts in excess of 10 hours 
    • ServSafe Manager Certification or ability to obtain within 90 days of hire

    PERKS:

    • Fun and social work environment
    • Health benefits reimbursement
    • Simple IRA with company matching
    • Paid vacation and holidays
    • Employee discount programs

    COMPENSATION:

    • Competitive salary and benefits (healthcare reimbursement, SIMPLE IRA matching, PTO)

    HOW TO APPLY:
    If you think this job was meant for you and you would love to be a part of our growing yet intimate team, please send your resume and cover letter with a subject of -Kitchen Manager- to [email protected].

    DELIVERY DRIVER

    Job Title: Delivery Driver

    Location: Nebo, NC – North Carolina Territory

    FLSA Classification/Status: Full-Time, Non-Exempt

    Reports To: Logistics Manager

    We are currently seeking a full-time Delivery Driver to chauffeur our products to accounts across the State of NC.

    Job Purpose

    The Fonta Flora Delivery Driver is responsible for safely and efficiently delivering all beverages to their proper locations. The position reports to the Logistics Manager, with whom he/she/they will work to ensure all orders are packed and loaded correctly. The Delivery Driver will also be involved with account maintenance related tasks. 

     

    Fonta Flora Brewery is a small but thriving craft brewery where no job is too large or too small for anyone. All employees are expected to pitch in where needed and to be flexible with changing day-to-day job duties. Candidates must share Fonta Flora’s commitments to quality, safety, business ethics, continuous innovation, local agriculture and our own unique culture. 

     

    The successful candidate for this role will be comfortable with repetitive tasks, physical labor, and standing/moving for extended periods of time.  The candidate must have a valid Driver’s License and be comfortable driving for extended periods of time while utilizing GPS mapping technology. The ideal candidate will possess a sense of urgency and punctuality, while also being approachable and friendly with clients or customers of Fonta Flora. Candidates should be able to physically lift up to 50-75 lbs and move up to 165 lbs.

    ERRDAY Job Tasks

    • Loading, unloading, and delivery of our products to retail accounts

    • Loading and unloading of company vehicles including operating a company forklift to load and unload packages

    • Preparing and delivering packaged products to our additional tasting room locations in applicable territories

    • Use of applicable software to mark orders as delivered and to follow routes

    • Transport of kegs, dirty and clean, back and forth from our farm location to our Morganton location as well as daily spreadsheet tracking of returned kegs

    • In tandem with the Sales and Logistics Manager, compile and maintain CRM account information.

    • Prepare and deliver products to a self-distributed network of accounts

    • Deliver samples and promotional materials to accounts when necessary

    • Present invoices to customers and obtain customer representative signature verifying goods delivered

    • Collect payment when necessary

    • Responsible for returning signed invoices and customer payments to Controller daily

    • Verify outgoing orders with Sales and Logistics Manager

    • Supporting the occasional delivery of a product as needed to accounts with last-minute requests

    • Picking up equipment and [raw] materials from local vendors/farmers

    • Providing efficient and safe delivery and pick-up, while representing the company in a professional manner

    • Keeping a maintenance log on our delivery vehicle and assuming ownership of the upkeep and cleanliness of this vehicle

    • Keeping customers informed by answering questions regarding products and service

    • Ensuring packages conform to Fonta Floras’ features of service, that proper labeling is provided, and that all paperwork is complete, neat, and accurate

    • Cleaning, washing and performing minor maintenance to company vehicles as necessary, maintaining neat and clean personal appearance to uphold company’s public image

    • Notifying supervisor of any safety or vehicle concerns

    • Be a team player with ability to interact with all levels within the organization

    • Frequently engage with Basecamp, our project management + internal communication tool

    • Assist with promotional events

    • Maintain an orderly and safe work environment within department as well as entire facility,

    • Participate in regular departmental meetings to review issues and propose solutions

    • Understand and comply with all federal, state, and local laws

    • Proudly represent the Fonta Flora brand both on and off site

    • Safely stack, wrap, and prepare pallets for daily delivery

    • Unload empty pallets, kegs, etc out of delivery vehicle each day

    • Responsible for keeping track of Credit Card receipts and submitting copies electronically to Controller

    • Cultivate and maintain customer relationships by positively engaging with accounts while delivering

    • Other tasks as assigned.

    DESIRED SKILLS AND EXPERIENCE

    • Must be 21 years of age or older at the time of application

    • Able to pass a post-offer, pre-employment background and driving record check

    • Must have and maintain an active applicable State Driver’s License

    • Must be able to demonstrate safe, responsible driving habits and parking maneuvers

    • Minimum 1 year of experience operating a delivery vehicle preferred

    • Able to work flexible hours including nights, overnights, overtime, weekends and holidays

    • High School Diploma or GED, or two years’ related work experience equivalent

    • Knowledge in organizing and distributing items, materials and merchandise

    • Strong work ethic and self-starting attitude

    • Able to develop relationships with customers and provide a high level of customer service

    • Ability to navigate difficult situations with sales accounts

    • Good interpersonal skills and team spirit

    • Good attendance

    • Desire to work in a fast paced, growing company

    • Time management/Task prioritization

    • Familiarity with google drive

       

    TRAVEL REQUIREMENTS

    • Up to 100% travel time may be required

    • Twice a month overnight stays for Triangle delivery runs (in a company provided hotel room)

    PHYSICAL & MENTAL REQUIREMENTS

    • Able to stand, walk, and be on your feet for prolonged periods

    • Able to drive, stand, walk, kneel, lift and bend required for virtually the entire shift

    • Able to balance – pulling product, climb in and out of truck

    • Able to stoop, crawl, twist, turn, lift, kneel, climb ladders and stairs

    • Able to read and follow written English instructions

    • Able to periodically lift/move 165 pounds

    • Able to regularly twist, turn, kneel, climb, stoop, bend, crawl, lift and carry supplies and equipment weighing up to 75 pounds using appropriate techniques and tools

    • Able to work in a factory/production environment which may be loud, slick, humid, cold, and hot

    • Able to work in indoor and outdoor environments with moderate noise and occasionally slippery floors. Weather conditions can vary.

    • Able to comply with and enforce all health, safety, and personal hygiene policies and standards

    • This is a full time job, 4 days a week, where hourly requirements may vary based on weekly sales. Start and finish times are occasionally unpredictable due to factors such as sales volume, traffic, weather, etc

    • Maintain positive attitude to best represent the company and better service our customers



    PERKS:

    • Fun and social work environment

    • Health Insurance reimbursement 

    • Simple IRA with company matching 

    • Paid vacation and holidays 

    • Employee discount programs 

    • Annual Work Shoe Reimbursement

    • Monthly cell phone stipend



    COMPENSATION:

    • Hourly pay
    • Commensurate with experience.

     

    HOW TO APPLY:
    If you think this job was meant for you and you would love to be a part of our growing yet intimate team, please send your resume and cover letter with a subject of -Delivery Driver- to [email protected].

    FARM HAND

    Job Title: Farm Hand / Farm Worker

    Location: Nebo, NC
    FLSA Classification/Status: Seasonal / Part-Time
    Reports To: Creative Director / Todd

    Job Purpose

    The farm hand position will be responsible for all aspects of tending to the land and enhancing the soil at Whippoorwill Farm. With the immediate goal of growing ingredients for the brewing process and  beautifying the farmhouse brewery itself, the overall purpose of the farming program is to bring agricultural awareness to the customers of Fonta Flora Brewery. From that, the purpose of this position is the following:

    • Beautify the land 
    • Plant, nurture and harvest crops to be used to make Fonta Flora beer 
    • 8 – 10 hours per week

    Finally, the successful candidate must be a proud representative of the Fonta Flora brand and culture we strive to curate. 

    ERRDAY Job Tasks

    • Literal seed to harvest operation
    • Start seeds in flats
    • Water Water Water
    • Transplant plants into garden
    • Weed Weed Weed
    • Apply fertilizer as needed
    • Direct seed into garden area
    • Mulch Mulch Mulch
    • Beautify black plastic
    • Harvest as needed and store ingredients properly
    • Plant and prune trees
    • Remove debris from field at end of each season/crop planting
    • Help maintain compost pile
    • Clean up after a days work – No tools left out in the field
    • Organize the tool shed area
    • Keep gas cans full
    • Weed/plant and maintain all “bedded” areas
    • Maintain and water plants in and outside of tasting room areas (in coordination with ATM and head of brand)
    • Other tasks as assigned

    EDUCATION, EXPERIENCE AND QUALIFICATIONS

    • Previous farm work and/or landscape experience a plus 

    • No education or qualifications necessary

    PHYSICAL AND MENTAL REQUIREMENTS

    • This position requires a great deal of manual labor! 
    • Be able to stoop, bend, crouch, twist and pivot for many hours a day. 
    • Need to be okay with spending time in the hot hot North Carolina sun. 
    • Be able to dig, hoe, scoop, rake and pitchfork sometimes heavy soil and plants. 
    • Lift heavy (50LB) bags of soil or fertilizer

    HOW TO APPLY:
    If you think this job was meant for you and you would love to be a part of our growing yet intimate team, please fill out this application OR send your resume and cover letter with a subject line of Farm Hand to [email protected]

     

    Pin It on Pinterest