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Taproom Manager – Optimist Hall

Fonta Flora Brewery integrates the soul of agriculture with the artisanship of zymurgy to create a menagerie of rustic and savory libations. In business for six years and counting, we take pride in the utilization of local agriculture and foraged ingredients in the creation of our beers. With the recent purchase of a 14-acre historic dairy farm as our production facility and the soon-to-open Charlotte taproom, we are seeking a qualified individual to represent our Appalachian-style beers in Charlotte, North Carolina as General Manager of the new Fonta Flora taproom in Optimist Hall.

Objective

This position is responsible for the overall daily operation, guest satisfaction, and profitability of our Charlotte, NC taproom.

Essential Responsibilities

  • Hiring and supervision of all positions at the location.
  • Oversees ALL taproom operations.
  • Ensures that superior service is offered to all guests and is a priority of all taproom managers and employees.
  • Confirms the taproom is adequately and properly stocked with the appropriate beverage selection and quantities.
  • Responds to all guest complaints and works to proactively resolve them within company procedures and guidelines.
  • Ensures the proper standards are followed for taproom set up, including opening and closing procedures and hourly staff side work procedures.
  • Supervises settlement of customer purchases in accordance to company policies and procedures.
  • Monitors feedback at the end of each shift, including the communication from staff in the daily notes.
  • Performs daily accounting and cash control including invoice coding and approval.
  • Orders, receives, codes, and stocks all beverages, goods and services, and performs daily cost tracking.
  • Manages and participates in weekly and monthly inventory.
  • Plans and conducts daily/monthly staff meetings.
  • Ensures the manager office premises and building premises are appropriately and adequately secured and locked during and at the end of shifts.
  • Works effectively with marketing team to promote all events
  • Coordinates with outside resources to promote taproom business.
  • Ensures that staff receives continual training necessary for job competence, including use of the POS system, brewery location tours and beer knowledge.
  • Coordinates daily meetings with staff to discuss and inform on happenings in the taproom.
  • Implements fresh ideas into the business to increase revenue.
  • Communicates with city, county and state authorities for compliance related
  • Represents Fonta Flora in a manner consistent with its ideals, and helps communicate the brand messaging to taproom customers.

Fonta Flora Brewery is a small but thriving craft brewery where no job is too large or too small for anyone. All employees are expected to pitch in where needed and to be flexible with changing day-to-day job duties.

Additional Responsibilities

  • Oversees regular taproom inspections for maintenance requirements and submits maintenance requests or performs the repair.
  • Ensures standard of cleanliness of the taproom and appearance of staff.
  • Allocates reservations according to policy, checks and confirms on all reservations, or works in coordination with managers to accomplish.
  • Manages staff queries and problems.
  • Performs recruiting duties and assists in on-boarding of new hires.
  • Confirms the scheduling standards and practices are being met for all employee schedules.
  • Maintains strict security standards to avoid theft or damage.
  • Performs other related duties as required or assigned.

Required Knowledge, Skills, and Abilities

  • Knowledge of state liquor law and company policies regarding serving.
  • Knowledge of front and back of house management.
  • Knowledge of accounting, finance, and inventory controls.
  • Skilled in effective communication.
  • Skilled in responsible decision making.
  • Skilled in organization, prioritization, and multi-tasking.
  • Ability to demonstrate reliability.
  • Ability to demonstrate attention to detail and awareness of the restaurant atmosphere and functionality to ensure standards are followed and upheld.
  • Ability to recruit, select, supervise, coach, develop, motivate, and retain staff.
  • Ability to work through difficult situations to resolution.

Physical & Mental Requirements

Must have the physical and mental strength and endurance to be able to perform duties, in at times extreme environments, as well as the ability to handle stressors of the position in operational and administrative situations. Required to frequently lift and move 50-160 pounds. Expected to stand, sit, walk, climb, balance, stoop, kneel, crouch, crawl, bend, talk, hear, taste, smell, see, and operate objects, tools, and controls.

Equal Opportunity:

Fonta Flora Brewery is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Full-Time Chef

We are very pleased to announce that under the guidance of Obie Ferguson, current brewer at Fonta Flora and former head chef/owner of Wisteria Southern Gastropub, we will be creating a unique, fresh and permanent food concept at our Whippoorwill Farm location. The goal with this food concept is to create healthy, fresh and culturally impactful seasonal dishes to pair with our craft beers, which are created with the very same integrity. With a large annual garden on our historic dairy farm, we will grow a wide variety of fruits, herbs and vegetables which will be utilized in our dishes. What we cannot grow ourselves, we will source from our neighboring farms to create a truly local culinary experience.

We are currently accepting applications for a creative full-time chef to help us along with this ambitious culinary/farming endeavor. Please email your cover letter and resume to [email protected] with Chef in the subject line. Please do not call or drop in about this position.

Equal Opportunity:

Fonta Flora Brewery is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Part-Time Bartender – Optimist Hall

Now taking applications for the Optimist Hall Charlotte location. If interested, please send resume and cover letter stating why you’re perfect for this position to [email protected] 

Please do not call or drop in about this position.

Equal Opportunity:

Fonta Flora Brewery is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Part-Time Bartender – Morganton/Nebo

Now taking applications for the Optimist Hall Charlotte location. If interested, please send resume and cover letter stating why you’re perfect for this position to [email protected] 

Please do not call or drop in about this position.

Equal Opportunity:

Fonta Flora Brewery is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

ABOUT FONTA FLORA BREWERY

 Fonta Flora Brewery integrates the soul of agriculture with the artisanship of zymurgy to create a menagerie of rustic and savory libations. In business for five years and counting, we take pride in the utilization of local agriculture and foraged ingredients in the creation of our beers on a very manual 3.5Bbl PKW brewing system and a new 15Bbl PKW brewing system located on Whippoorwill Farm, an historic dairy farm under the backdrop of the Linville Gorge and on the banks of beautiful Lake James. Fonta Flora Brewery does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.